What’s the latest update? Vodacom has joined forces with the Free State Department of Health to introduce cutting-edge digital health solutions, including the computer-aided dispatch (CAD) system and the assisted reality medico-legal surveillance system (ARMSS).
What’s the objective? These innovations aim to elevate healthcare services in public hospitals, mitigating medical malpractice risks across the province.
This is crucial, considering that over 80% of South Africans rely on public health facilities.
The initiative aligns with the government’s commitment to “Batho Pele,” emphasizing people-centric approaches in technological public service offerings.
How do these tools function? The CAD system meticulously tracks ambulance requests, monitoring the entire journey from the initial call to the patients’ arrival at medical facilities.
It compiles electronic records of patients’ treatments during transit and maintains a comprehensive patient report form.
On the other hand, ARMSS, accessible through RealWear wearable technology, empowers frontline medical staff to capture audio and video recordings hands-free during various procedures.
This not only facilitates secure storage but also allows seamless forwarding of audio-visual recordings for reporting and investigative purposes.
These solutions leverage mobile devices, SIM connectivity, and smartphone management software.
It’s worth noting that this collaboration is not new; in 2022, Vodacom distributed 136 new cold chain units, valued at R1.8 million, throughout the province as part of their ongoing partnership with the Free State Department of Health in South Africa.
