Nigeria – OPay, a prominent fintech company, is delighted to highlight its remarkable achievements in 2023 and unveil its ambitious plans for the upcoming year.
Guided by CEO Mr. Dauda Gotring’s visionary leadership, OPay has firmly established itself in the financial industry, poised to achieve new milestones in 2024.
According to Mr. Dauda Gotring, “In 2023, OPay achieved significant milestones by dominating the financial industry, experiencing exponential growth in its customer base, empowering people through Agent and Merchant networks, and offering affordable financial services through our robust technology payment platform.
We extend our gratitude to our valued customers for their continuous support and to regulators for their guidance in ensuring strict compliance with our services.”
2023 Milestone Achievements
Business Achievement
Leveraging modern robust technology, OPay facilitated superfast financial payments during the redesign of Naira notes, shifting the focus to digital payments amidst a cash crunch.
In the same year, millions of Verve debit cards were issued at subsidized prices, equipped with seamless card-linking technology, enabling customers to purchase cards locally.
OPay opened 17 customer centers across Nigeria, addressing complaints and inquiries while enhancing Agent and Merchant solutions.
Continuous reinforcement of the platform’s security mitigated fraud, establishing a “Safe and Secure” environment for customer funds.
Brand Recognition
In 2023, OPay received recognition from various independent organizations for its outstanding financial services, including CNBC and Statista’s global ranking as the “Sole” Nigerian Digital Platform and the ADVAN African Consumer Choice Award 2023 for Best FINTECH.
2024 Plans – “The Next Milestone
Mr. Gotring Dauda, the CEO, outlined OPay’s plans for 2024, emphasizing the commitment to modern technology and delivering cutting-edge financial services while upholding core values of “customer first” and “excellence in innovation.”
2024 Market Penetration Plans
OPay aims to enhance the payment user experience, introduce value-added services like the “Pay with OPay Wallet solution,” and persistently work towards making financial services more inclusive through technology.
Additional focuses for 2024 include:
1. Innovative Customer Service
Introducing a first-of-its-kind online customer service accessible via the Mobile App, equipped with 500+ experienced staff members, allowing customers to make inquiries and resolve issues efficiently.
2. Platform Securit
Leveraging technology for continued reinforcement of the payment platform’s robust network, introducing new security tools, and enhancing various security features to ensure 100% secure transactions.
3. Corporate Social Responsibility
OPay commits to corporate social responsibility by providing long-term educational scholarships to secondary and tertiary institutions nationwide, alongside internship programs to empower youths for their future careers.
About OPay
Established in 2018, OPay is a leading financial institution in Nigeria, dedicated to making financial services more inclusive through technology.
Licensed by the CBN and insured by the NDIC, OPay offers a range of payment services, including money transfer, bill payment, airtime & data purchase, card services, and merchant payments, known for its super-fast experience and reliable network.
